Privacy Policy

Last updated: 10/21/2025

1. Information We Collect

Personal Information

When you create an account with StepMate, we collect information such as your name, email address, and password. This information is necessary to provide you with access to our services and to communicate with you about your account.

Usage Data

We automatically collect information about how you use StepMate, including your search queries, the content you interact with, and your usage patterns. This helps us improve our service and provide you with relevant content.

Device Information

We collect information about your device, including your IP address, browser type, operating system, and device identifiers. This information helps us provide technical support and improve our service compatibility.

2. How We Use Your Information

  • To provide and maintain our StepMate service
  • To process your requests and provide customer support
  • To send you important updates about our service
  • To improve our AI models and search functionality
  • To analyze usage patterns and optimize our platform
  • To ensure the security and integrity of our service

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With trusted service providers who assist us in operating our platform

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent for data processing

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

StepMate is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@stepmate.ai

Address: 123 Medical AI Street, San Francisco, CA 94102