Terms of Service

Last updated: 10/21/2025

1. Acceptance of Terms

By accessing and using StepMate ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

StepMate is an AI-powered platform designed to help medical students with USMLE exam preparation. Our service provides:

  • AI-powered search and explanation of medical concepts
  • Personalized study recommendations
  • Access to curated medical content
  • Progress tracking and analytics
  • Community features for collaboration

3. User Accounts

Account Creation

To use certain features of StepMate, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Requirements

  • You must be at least 13 years old to create an account
  • You must provide accurate and complete information
  • You must keep your account information up to date
  • You are responsible for all activities under your account

4. Acceptable Use

You agree to use StepMate only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the service for any unlawful purpose or to solicit others to perform unlawful acts
  • Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • Infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • Submit false or misleading information
  • Upload or transmit viruses or any other type of malicious code
  • Attempt to gain unauthorized access to our service or related systems
  • Use automated scripts or bots to access the service

5. Intellectual Property

Our Content

The service and its original content, features, and functionality are and will remain the exclusive property of StepMate and its licensors. The service is protected by copyright, trademark, and other laws.

Your Content

You retain ownership of any content you submit to StepMate. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display your content in connection with the service.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

7. Payment Terms

Subscription Plans

StepMate offers various subscription plans. Fees are charged in advance and are non-refundable except as required by law.

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

Price Changes

We reserve the right to modify our pricing at any time. We will provide notice of any price changes at least 30 days in advance.

8. Disclaimers and Limitations of Liability

Medical Disclaimer

StepMate is an educational tool and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for medical decisions.

Service Availability

We strive to maintain high availability of our service, but we do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or technical issues.

Limitation of Liability

In no event shall StepMate be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

10. Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@stepmate.ai

Address: 123 Medical AI Street, San Francisco, CA 94102